WHAT IS CVO

Customer Value Optimization

Definition

Customer Value Optimization or CVO, is the framework in which companies focus on raising the value of their customers to grow their businesses. The aim of the framework is to create an incredible customer journey – by providing real help to visitors – and increase the ROI for entire digital marketing activities.

The continuous optimization throughout the customer lifecycle improves brand loyalty — and create customers for life.

Why invest into Customer Value Optimization?

Build connections & win customers for life

Improve customer experience, provide real help and value at every point of the customer’s life cycle.

Increase conversion rate & cart value

You are not only going to increase your conversion rate, but the average cart value and the customer life time value will also grow.

Maximize ROI on all marketing activities

With this long term strategy you will lose less visitors and you can turn them into customers in a more efficient way.

Our methodology

SEE THE DIFFERENCE

CRO vs CVO

Conversion Rate Optimization

Customer Value Optimization

Increase CR CR, AOV, LTV*
Focus Conversion rate Customer Value
Objective Find new tricks Value creation
Strategy Control the user Help the user
Horizon Short-term mindset Long-term mindset

 

CR: Conversion rate, AOV: Avarage order value, LTV: Life time value

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UNICORN DIGITAL INC

677 N washington blvd 57.

sarasota, fl 34236.

mailing address: 

p.o. box 222447

hollywood, fl. 33022